1. Delivery: We ensure timely delivery as per the contract. Typically, it takes 35 working days for diesel engine pumps, while bare shaft pumps require 25 working days.
2. Warranty: The pump body is covered by a 12-month warranty, and the main working parts come with a 3-month warranty.
3. Package: Our pumps are securely packed in durable plywood cases, perfectly suited for ocean transport.
4. On-sales Service: When you place an order with us, we transparently share all details with you. We provide
photos or videos to illustrate our production process, keeping you informed about production status.
5. Quality: We conduct rigorous testing of our pumps before delivery and monitor their performance every three months once in operation. If spare parts are needed, we can dispatch them within 1 or 2 weeks.