1. Delivery: Our commitment is to deliver on time as per the contract. Typically, a diesel engine pump requires 35 working days, while a bare shaft pump takes 25 working days.
2. Warranty: We offer a 12-month warranty for the pump body and a 3-month warranty for the main working parts, ensuring peace of mind and satisfaction.
3. Package: Our pumps are securely packed in plywood cases, designed for durability during ocean transport to ensure they arrive in perfect condition.
4. On-sales Service: Transparency is key when you place an order with us. We provide clear and factual updates, including photos or videos of production status,
and keep you informed with regular reports on production progress, ensuring you are always in the loop.
5. Quality: Every pump undergoes rigorous testing before delivery. We follow up on the pump's performance every three months once in operation. Should you need spare parts, we can dispatch them within 1 or 2 weeks, maintaining your operations seamlessly.