1. Delivery: Our delivery schedule adheres strictly to contract terms. Typically, diesel engine pumps require 35 working days, while bare shaft pumps are ready in 25 working days.
2. Warranty: We offer a 12-month warranty for the pump body and 3 months for the main working parts, ensuring peace of mind.
3. Package: Our pumps are securely packed in durable plywood cases, ideal for ocean transport, ensuring they arrive in perfect condition.
4. On-sales Service: When you place an order with us, we provide full transparency. Expect detailed photos or videos showcasing the production process, along with regular updates.
We commit to keeping you informed about the production status, providing you with timely and accurate insights.
5. Quality: Every pump undergoes rigorous testing prior to delivery. Post-installation, we monitor its performance every three months. Should you require spare parts, we ensure swift delivery within 1 to 2 weeks.